Terms of Purchase

Introduction and Scope

These Terms of Purchase govern your transactions with our website. They form a legally binding agreement between you (the customer) and us (the company) regarding your purchase of our products.

By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Purchase. If you do not agree with any part of these terms, please do not proceed with your purchase.

We recommend that you print or save a copy of these Terms of Purchase for your records.

Formation of Contract

When you place an order on our website, you are making an offer to purchase the products in your cart. We accept your offer and form a legally binding contract at the time we send you an order confirmation email.

Order Placement:

  • You place an order by adding products to your cart and proceeding through our checkout process

  • You are responsible for ensuring that all information provided during checkout is accurate and complete

  • By placing an order, you warrant that you are authorized to use the payment method provided

Order Confirmation:

  • Upon receiving your order, we will send you an acknowledgment email summarizing the details of your purchase

  • This acknowledgment email is not a confirmation of the contract; it serves to inform you that we have received your order

  • The contract is formed when we send you a separate order confirmation email, which confirms that we have accepted your order and will proceed with fulfillment

Rejection of Orders:
We reserve the right to reject any order for any reason. Grounds for rejection may include:

  • Suspected fraud or unauthorized use of payment methods

  • Products that are out of stock or otherwise unavailable

  • Technical errors in product descriptions or pricing

  • Restrictions on shipping to your location

  • Orders that exceed reasonable quantities for personal use

If we reject your order, we will notify you and process a full refund if payment has already been collected.

Pricing and Payment

Currency:
All prices displayed on our website are in United States Dollars (USD). Your payment will be processed in USD. If your bank or payment provider uses a different currency for your account, exchange rates and fees may apply. Please check with your bank for details.

Pricing Policy:

  • All prices are inclusive of applicable taxes and duties, except where explicitly stated

  • Prices are subject to change without notice. However, the price at checkout is the price you will pay, and changes after you have placed your order will not affect you

  • In the event of a significant pricing error on our website, we reserve the right to cancel your order and issue a full refund

Promotional Pricing:

  • Promotional offers, such as discounts and flash sales, are valid for a limited time and subject to specific terms

  • Promotions cannot be combined with other offers unless explicitly stated

  • We reserve the right to modify, suspend, or terminate promotions at any time

Payment Methods:
We accept a range of payment methods, which are displayed at checkout. These may include:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • Digital wallets and other online payment systems

Payment Security:

  • Your payment information is processed through secure, PCI-compliant payment gateways

  • We do not store your full payment card information on our servers

  • You are responsible for ensuring that the payment information you provide is accurate and that you are authorized to use it

Payment Authorization:

  • Your payment method will be charged when we process your order for fulfillment

  • If a payment fails, we may attempt to process it again. If payment continues to fail, your order may be canceled

Product Information

Product Descriptions:

  • We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date

  • However, the information on our website is provided for general reference. The actual product may vary slightly from the images shown, including color and packaging details

  • We encourage you to read the product information carefully before making a purchase

Product Availability:

  • We maintain inventory levels to meet demand, but products may occasionally be out of stock

  • If a product you order is unavailable, we will inform you and provide options:

    • Wait for restocking and fulfill your order later

    • Choose a substitute product if available

    • Cancel your order and receive a full refund

Product Suitability:

  • Our products are designed for general foot care and comfort

  • They are not medical devices intended to diagnose, treat, cure, or prevent any disease or condition

  • If you have a specific medical condition, we recommend consulting a healthcare professional before using our products

Title and Risk of Loss

Title Transfer:
Ownership (title) of the products transfers to you when we ship the products to you, provided we have received full payment from you.

Risk of Loss:
The risk of loss and damage to the products passes to you upon our delivery to the carrier. This means that during transit, the carrier is responsible for the products. We will provide you with tracking information so you can monitor the shipment.

Returns and Refunds

Your rights to return products and receive refunds are set out in detail in our Refund Policy. In summary:

  • You have 60 days from receipt to return products for any reason

  • Products must be returned in their original packaging and in a condition appropriate for resale

  • Refunds are issued within 5-10 business days of receiving your return

  • Customers are responsible for return shipping costs unless we made an error

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities

  • Loss of data or goodwill

  • Personal injury or property damage arising from your use of our products

Our total liability to you for any claim arising out of or relating to these Terms of Purchase or your purchase of our products shall not exceed the amount you paid for the products in question.

Governing Law and Disputes

These Terms of Purchase shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.

Any disputes arising from these Terms of Purchase or your purchase shall be resolved through binding arbitration or in the appropriate courts, as determined by applicable law.